Privacy Policy
At Udenz TPA, we value and prioritize the privacy of our users. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and utilize our dental insurance management services. By accessing and using our services, you consent to the terms and practices described in this policy.
1. Information Collection:
We may collect personal information, such as your name, contact details, dental history, insurance information, and other relevant data, solely for the purpose of providing our services and improving user experience. We may gather this information through forms, user accounts, or communication channels.
2. Use of Information:
The information we collect is used to facilitate the management of dental insurance, patient records, claims processing, billing, and other related services. We may also use the data for internal analysis, research, and to enhance the functionality and security of our platform. Your information will not be sold, shared, or disclosed to third parties without your explicit consent, except as required by law or as outlined in this policy.
3. Data Security:
We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no data transmission over the internet or electronic storage method can be guaranteed as 100% secure, and while we strive to protect your information, we cannot guarantee its absolute security.
4. Data Retention:
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Upon your request or termination of services, we will securely delete or anonymize your personal data in accordance with applicable laws and regulations.
5. Cookies and Tracking Technologies:
Our website may use cookies and similar tracking technologies to enhance user experience, analyze trends, administer the site, and track user movements. These technologies may collect non-personal information such as browser type, device information, IP addresses, and usage patterns. You can choose to disable cookies in your browser settings; however, this may impact certain features and functionality of our website.
6. Third-Party Links:
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage users to review the privacy policies of any linked sites before providing personal information.
7. Children's Privacy:
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take immediate steps to delete it from our records.
8. Updates to the Privacy Policy:
We may periodically update this Privacy Policy to reflect changes in our practices, services, or legal requirements. We encourage you to review this policy regularly for any updates. Continued use of our services after any modifications to the policy constitutes your consent to the updated terms.
If you have any questions, concerns, or requests regarding your privacy or this policy, please contact us at support@udenz.ae