1. Information Collection:
1.1. Personal Information: We collect personal information from dentists, dental clinics, and their patients, including names, contact details, dental history, insurance information, and other relevant data. This information is necessary to provide our dental insurance management services and facilitate seamless administration.
1.2. Non-Personal Information: We may also collect non-personal information, such as website usage data, to improve our services, enhance user experience, and analyse trends.
2. Use of Information:
2.1. We use the collected personal information to provide our dental insurance management services, process insurance claims, handle billing and payments, and communicate with you regarding our services and updates.
2.2. Non-personal information may be used for statistical analysis, research, and to improve our platform's functionality and performance.
3. Data Security:
3.1. We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
3.2. While we strive to protect your information, please note that no data transmission over the internet or electronic storage method can be guaranteed as 100% secure.
4. Information Sharing:
4.1. We do not sell, share, or disclose your personal information to third parties without your explicit consent, except as required by law or as necessary for the provision of our services.
4.2. We may share your information with trusted third-party service providers who assist us in delivering our services, subject to their adherence to confidentiality and data protection obligations.
5. Patient Data and Consent:
5.1. As a dentist or dental clinic, you are responsible for obtaining necessary patient consent for the collection, use, and sharing of their personal information within the Udenz TPA platform.
5.2. You retain ownership of your patient data and are responsible for its accuracy and compliance with applicable privacy laws.
6. Retention and Deletion:
6.1. We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.
6.2. Upon request or termination of services, we will securely delete or anonymize personal data, in accordance with applicable laws and regulations.
7. Third-Party Links:
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any linked sites before providing personal information.
We are committed to complying with applicable data protection and privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA) and other relevant regulations governing the handling of dental and patient information.
10. Contact Us:
If you have any questions, concerns, or requests regarding your privacy or this policy, please contact us at email@example.com.